Justin discovered IMPACT working at TJX

Striving to make our stores a great place to be for our Associates and Customers, is what Justin is all about. Depending on the day and shipment, you can have the ability to change the store and maximize your impact. That’s just one way you’ll see the difference you can make here!

What you’ll discover

Eligible Associates can look forward to:

• 
  One-of-a-kind, inclusive culture
• Benefits that take effect your first day
• Dedicated training and on-the-job resources to enhance your development
• Three weeks’ vacation with option to buy an additional week through our Vacation Trade Program
• Tuition reimbursement to support your career progression
• Merchandise discount for yourself and eligible family members at all TJX Canada stores
• Associate and Family Assistance Program to support healthy living

What you’ll do

It’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Under the guidance of a Store Manager, the Manager in Training (MIT) will be responsible for completing a formal on the job training program to develop Store Management skills by rotating in merchandising, backroom, customer service, IBI, markdowns and cash office to support store sales, expense, shrink, damages and customer service targets. This position will also participate in Associate management functions including recruitment, onboarding, training, coaching, mentoring, performance and acts as a role model on delivering positive Associate and customer experience in Store.

• Accountable to learn and understand store sales, expense, payroll budget, shrink targets, customer service metrics, TJX Canada programs and store operational procedures and policies
• Oversees and supports assigned area of store operations that may include merchandising and presentation, frontline, fitting rooms, jewelry, maintenance, cash office, markdowns, administration, scheduling, shipping and receiving
• Supports execution of store action plans with Store Management teams on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives; support implementation of changes to Store floor plans as needed
• Responsible for organizing and overseeing Coordinators, Jewelry and Store Associate teams, including recruitment (interviewing, hiring) training Associates on policies and procedures, providing direction and guidance on store activities and customer service; reviewing performance and providing feedback, acting as a coach/mentor and is a resource to answer questions and discuss best practices

What you’ll need

To begin your career with us, you’ll have:

• Post-secondary education in preferred; minimum high school education with 1 to 2 years’ experience in Retail
• Good demonstrated problem solving and customer service skills with ability to make decisions and prioritize activities and resources in store environment
• Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching

Posting details

• Internal TJX Associates: please review this opportunity with your direct supervisor or manager prior to applying. In order to be considered, your completed Internal Candidate Endorsement Form must be attached to your application. In addition, please use your personal email address when applying.

Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?

Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email ACCESSIBLECAREERS@TJXCANADA.CA