Learning Developer - I.S. Customer Support Job at University Hospital, London, ON

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Job Description

Posting Period

Open: May 5, 2023

Deadline: May 25, 2023

Non-Union

Department Name

I.S. Customer Support

The Learning Developer will conduct Microsoft 365 and/or other Corporate training needs. In addition, the Learning Developer will analyze, design and develop adult learning based on best practice using a variety of media platforms. Working with a broad range of staff and physicians, the Learning Developer will also assist users with process evaluation and recommendations for further efficiencies where appropriate. The role is also engaged in the facilitation delivery of workshops and programs, end user reactive support and creation of communication material related to Microsoft 365

The role is also engaged in the facilitation and delivery of workshops and programs.

Rate of Pay: $31.48 per hour - $39.35 per hour

Status: Regular Full-Time

Hours of work: 37.5 hours per week

Qualifications

  • Successful completion of a Undergraduate Degree in Adult Education or a related field acceptable to Hospital
  • Minimum three (3) years of recent relevant experience
  • Advanced knowledge of Microsoft 365 solutions, including Microsoft Teams, OneDrive, SharePoint and the Power Platform
  • Demonstrated knowledge of fundamentals of adult learning theories, delivery channels and learning interventions of instructional design theory and application of research and theory to the practice of instructional design and development of Learning
  • Advanced technical competence in the areas of graphic and multimedia authoring software for the purposes of course and curriculum design
  • Experience with designing and developing learning assets that reflect an understanding of the diversity of learners and groups of learners
  • Competency in graphic and multimedia e-learning rapid authoring tools in the creation of e-learning (i.e. Articulate, Storyline) to create interactive SCORM compliant web-based training products
  • Familiar with project management and quality assurance review cycles
  • Advanced Microsoft Office Suite skills
  • Experience designing electronic heath record training related materials
  • Proficient facilitation, presentation, and teaching skills
  • Demonstrated practice and commitment to the principles of patient and family centered care
  • Demonstrated practice and commitment to patient and staff safety at LHSC
  • Demonstrated practice and commitment to LHSC’s Mission, Vision and Values
  • Demonstrated ability to attend work on a regular basis

Immunization Requirements:

  • Successful candidates will be required to complete a health review which includes providing vaccination records or proof of immunity against Measles, Mumps, Rubella and Varicella (Chicken Pox) prior to starting at LHSC.
  • In addition, candidates will need to provide documentation of Tuberculosis Skin testing and a completed COVID vaccine series (two vaccines) prior to starting at LHSC.

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and LGBTQ2+ persons. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

As part of the assessment process applicants may be required to complete a written examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 3 months.

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