Position Overview

Working as assigned with a customer-centric mindset, each position will be assigned to support various service delivery organizations (SDO) in implementing patient safety programs.

Main Function

• Implement and advance a patient safety program and promote a culture of quality, safety and high-reliability to ensure consistent, high-quality patient care and effectively serve the SDO though system safety reviews
• Assist staff and physicians in understanding complex systems in which people work and collaborate to provide recommendations for healthcare system improvements
• Review patient safety events within the SDO using a variety of appropriate methods and approaches
• Leads and participates in critical incident review committees (CIRC’s)
• Assist clinicians in addressing health service delivery improvements to support patient safety systemically
• Participate in patient safety projects, initiatives and activities to support ongoing improvements to patient safety throughout the SDO

Experience

5 years of progressive experience in health service delivery involving quality and patient safety including:

• 2 years relevant health experience in quality, patient safety within the health services industry
• 2 years of experience managing processes and projects

Education (Degree/Diploma/Certificate)

• Post-secondary degree in nursing, health sciences or social sciences from an accredited education institution
• A certificate in quality management or patient safety is an asset

An equivalent combination of education and experience may be considered.

Certification/Licensure/Registration

• Active member in good standing with an associated regulatory body as appropriate

Qualifications and Skills

• Demonstrated staff-level leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings at multiple sites throughout the organization, and to lift and carry items of up to approximately 10 kg
• Interruptions to respond to questions are common; dedicated and focused time for planning and concentration can be scheduled
• Travel throughout the province requiring a valid Manitoba driver’s license and use of a personal motor vehicle